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Tried with default theme: No because wouldn't show on default theme

Tried with all other plugins disabled: No because another page with same setup is working on another page

Browser version: chrome for mac 76.0.3809.100

Shortcode/URL with the issue: [arve url="https://qsmvideolessons.s3.amazonaws.com/How+Visualization+works.mp4" thumbnail="294" play_icon_style="youtube" /]

Page showing the issue: https://quitsmokingmentor.com/sandbox-arve-2/

Debug Info:

ARVE Version:      8.10.8
ARVE-Pro Version:  4.2.7
WordPress Version: 5.2.2
PHP Version:       7.2.19

ACTIVE PLUGINS:
ARVE Advanced Responsive Video Embedder: 8.10.8
ARVE Pro Addon: 4.2.7
BackupBuddy: 8.4.18.0
Black Studio TinyMCE Widget: 2.6.9
Booked: 2.2.5
Booked Add-On: Calendar Feeds: 1.1.6
Booked Add-On: Front-End Agents: 1.1.16
Classic Editor: 1.5
Coming Soon Page & Maintenance Mode by SeedProd: 5.0.26
Easy Pricing Tables by Fatcat Apps: 2.4.0
Easy Pricing Tables Premium: Personal: 2.4.1
Gravity Forms: 2.4.11
Imagify: 1.9.6
MemberPress Basic: 1.5.3
MemberPress MailChimp 3.0: 1.1.10
Really Simple SSL: 3.2.3
Responsive Menu Pro: 1.0.7
Shortcake (Shortcode UI): 0.7.4
Slider Revolution: 6.0.9
To Top: 1.8.1

ARVE OPTIONS:
array(7) {
  ["align"]=>
  string(6) "center"
  ["mode"]=>
  string(17) "lazyload-lightbox"
  ["last_settings_tab"]=>
  string(26) "#arve-settings-section-pro"
  ["controlslist"]=>
  string(0) ""
  ["iframe_flash"]=>
  bool(false)
  ["wp_video_override"]=>
  bool(false)
  ["wp_image_cache_time"]=>
  int(0)
}
array(0) {
}
array(0) {
}
ARVE PRO OPTIONS:
array(5) {
  ["grow"]=>
  bool(false)
  ["hide_title"]=>
  bool(true)
  ["inview_lazyload"]=>
  bool(false)
  ["hover_effect"]=>
  string(0) ""
  ["play_icon_style"]=>
  string(4) "none"
}

Video thumbnails should all be the same size, as they are on another page with exactly the same setup. When refreshing, videos seem to open the right – larger – size, but shrink down to the smaller size. Thumbnail images are all the right – and same – size. Keep refreshing the screen and some videos will change to the right size and others will shrink.

Default is lazyload lightbox.

Client will have a fit. Video thumbnails need to be the same size – large or small.

Help!

Answered question