Tried with default theme: Yes

Tried with all other plugins disabled: Yes

Browser version: Does not apply for this issue

Shortcode/URL with the issue: [arve url="https://vimeo.com/123775602" title="CCNA R&S Trunking Teaser" description="CCNA R&S Trunking Teaser" upload_date="2015-03-31" /]

Page showing the issue: https://networklessons.com/switching/802-1q-encapsulation-explained


I have the Pro version which, according to your documentation, is supposed to retrieve the ‘thumbnailUrl‘ field automatically from Vimeo.

However, it seems like this is not working as I am still getting the error it is missing: https://search.google.com/structured-data/testing-tool?hl=en#url=https%3A%2F%2Fnetworklessons.com%2Fswitching%2F802-1q-encapsulation-explained

Can this be fixed in an update, or am I doing something wrong here?

Thanks for the prompt reply.

Edited comment

The privacy settings currently are restricted to your domain. Currently ARVE is not able to pull data from the API if videos on Vimeo is not public and public embed-able anywhere. As a quick fix you can either provide a thumbnail manually or you can set the video public and it will be there in about 24h (default ARVE cache time)

If you can do me a favor and setup a video restricted to domains domains nextgenthemes.com and staging.nextgenthemes.com for me to test on for ARVE Pro 5.0?

ARVE 9.0 and Pro 5.0 will be going into alpha phase soonish but it will take time until its ready.

Thanks for your help. I’ve set the video to “Anyone”, I will test in 24h and included your domains where this can be embedded.

Thanks but if you set it to “Anyone” for yourself to make it work right now its not what I need for testing, because setting my domains it becomes irrelevant when set to “Anyone”. Could you setup random video that you do not need as embed-able on my domains only? I think I already have this fixed in my dev code, just need to test it.

Hi Nico,

Sorry for the late reply. I don’t get any e-mail notifications if you leave a new comment here in this question topic.

Check out: https://vimeo.com/348613892
Which is set to hide from vimeo.com and set to your 2 desired domains as well. Is this good for your testing?

Yes, thank you. There should be emails, need to look into that.