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Tried with default theme: Yes

Tried with all other plugins disabled: Yes

Browser version: Chrome - Latest

Shortcode/URL with the issue: [arve url="https://youtu.be/skmlelO1i9Q" loop="no" muted="no" /]

Page showing the issue: https://www.mobileautoservice.ca/videos/#1576027393277-78c781d1-8a54

Debug Info:

ARVE:               9.5.14
ARVE Pro:           5.1.17
ARVE AMP:           NOT INSTALLED
ARVE Sticky Videos: NOT INSTALLED
ARVE Random Video:  NOT INSTALLED
WordPress Version:  5.8.1
PHP Version:        8.0.3
REST URL:           https://www.mobileautoservice.ca/wp-json/nextgenthemes_arve/v1

ACTIVE PLUGINS:
ARVE Advanced Responsive Video Embedder: 9.5.14
ARVE Pro Addon: 5.1.17
Bing Webmaster Url Submission: 1.0.13
CarService Theme Shortcodes: 1.0
Classic Editor: 1.6.2
Contact Widgets: 1.7.0
Cost Calculator For WordPress: 3.8
Duplicate Page: 4.4.5
Envato Market: 2.0.6
gAppointments: 1.9.6
GP Date Time Calculator: 1.0-beta-4.8
GP eCommerce Fields: 1.2.4
GP File Upload Pro: 1.1.10
GP Limit Choices: 1.7.5
GP Nested Forms: 1.0-beta-10.8
GP Preview Submission: 1.3.6
GP Terms of Service: 1.4
GP Unique ID: 1.4.3
Gravity Forms: 2.5.13
Gravity Forms Coupons Add-On: 3.0
Gravity Forms SendGrid Add-On: 1.5
Gravity Forms Zapier Add-On: 4.1
Gravity Perks: 2.2.7
Health Check & Troubleshooting: 1.4.5
Hello Dolly: 1.0.16
Imagify: 1.10
Meta Box: 5.4.8
Nav Menu Roles: 2.0.1
Really Simple SSL: 5.1.2
reCaptcha Pro by BestWebSoft: 1.65
Schema Pro: 2.7.1
Shortcake (Shortcode UI): 0.7.4
Slider Revolution: 6.5.9
Temporary Login Without Password: 1.6.15
Theme Dummy Content Importer: 1.7
Theme Galleries: 1.5
Theme Services: 2.0
Theme Sidebars: 1.1
Theme Team: 1.4
User Role Editor: 4.60.2
WordPress Lucky Wheel Premium: 1.0.5
WPBakery Page Builder: 6.6.0
WP Review Slider Pro (Premium): 11.1.5
WP Rocket: 3.10.1
WP Rollback: 1.7.1
Yoast Duplicate Post: 4.1.2
Yoast SEO: 17.4
Yoast SEO: Local: 14.1
Yoast SEO: Video: 14.1
Yoast SEO Premium: 17.4


ARVE Options:
array(3) {
  ["mode"]=>
  string(8) "lightbox"
  ["fullscreen"]=>
  string(12) "enabled-exit"
  ["sticky"]=>
  bool(false)
}

Dismissed Notices:
array(0) {
}

oembed_dataparse:
Array
(
    [0] => Array
        (
            [id] => wp_filter_oembed_iframe_title_attribute
            [priority] => 5
            [function] => wp_filter_oembed_iframe_title_attribute
            [accepted_args] => 3
            [file] => /home/vivekbhaskar/public_html/wp-includes/embed.php
            [line] => 813
        )

    [1] => Array
        (
            [id] => wp_filter_oembed_result
            [priority] => 10
            [function] => wp_filter_oembed_result
            [accepted_args] => 3
            [file] => /home/vivekbhaskar/public_html/wp-includes/embed.php
            [line] => 880
        )

    [2] => Array
        (
            [id] => 000000002d58dac0000000003237a252_strip_newlines
            [priority] => 10
            [function] => Array
                (
                    [0] => WP_oEmbed
                    [1] => _strip_newlines
                )

            [accepted_args] => 3
            [file] => /home/vivekbhaskar/public_html/wp-includes/class-wp-oembed.php
            [line] => 735
        )

    [3] => Array
        (
            [id] => NextgenthemesARVEfilter_oembed_dataparse
            [priority] => 9223372036854775807
            [function] => NextgenthemesARVEfilter_oembed_dataparse
            [accepted_args] => 3
            [file] => /home/vivekbhaskar/public_html/wp-content/plugins/advanced-responsive-video-embedder/php/functions-oembed.php
            [line] => 15
        )

)

embed_oembed_html:
Array
(
    [0] => Array
        (
            [id] => NextgenthemesARVEfilter_embed_oembed_html
            [priority] => -5
            [function] => NextgenthemesARVEfilter_embed_oembed_html
            [accepted_args] => 4
            [file] => /home/vivekbhaskar/public_html/wp-content/plugins/advanced-responsive-video-embedder/php/functions-oembed.php
            [line] => 35
        )

)

On clicking on the thumbnail, a black box opens but the video does not play. However when i am logged into wordpress, the video does play

Asked question