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2 Comments

Tried with default theme: Yes

Tried with all other plugins disabled: No

Browser version: Chrome 87.0.4280.141

Shortcode/URL with the issue: [arve url="https://qgiscloud.com/wbcraytor/FirstProj/?bl=mapnik&l=nbhd06contours06!address07!city06ca_counties_tiger2016streams!landmarks!&t=FirstProj&e=-136445464518935-136070604536567" width="2000" height="1000" fullscreen="enabled-exit" /]

Debug Info:

ARVE Version:      9.1.3
ARVE Pro Version:  5.1.3
ARVE AMP Version:  NOT INSTALLED
ARVE Random Video: NOT INSTALLED
WordPress Version: 5.6
PHP Version:       7.3.26

ACTIVE PLUGINS:
Ajar Productions in5 Embed: 3.1.1
All in one Favicon: 4.7
ARVE Advanced Responsive Video Embedder: 9.1.3
ARVE Pro Addon: 5.1.3
Custom Adobe Fonts (Typekit): 1.0.18
Elementor: 3.0.16
Elementor Pro: 3.0.9
Google Language Translator: 6.0.8
Health Check & Troubleshooting: 1.4.5
iframe: 4.5
Jetpack by WordPress.com: 9.2.1
jQuery Updater: 3.5.1.2
Menu Icons: 0.12.5
Meta Tag Manager: 2.1.2
Multiple Domain: 1.0.6
Options for Twenty Seventeen: 2.3.1
Options for Twenty Seventeen Premium: 1.1.8
PDF Embedder Premium Secure: 4.4.4
PDF Thumbnails Premium: 1.4.2
Really Simple SSL: 4.0.5
Really Simple SSL pro: 4.0.5
SG Optimizer: 5.7.11
Super Progressive Web Apps: 2.1.3
UpdraftPlus - Backup/Restore: 1.16.42
Web Maps for WordPress Free: 1.4
Wordfence Security: 7.4.14
WordPress Importer: 0.7
WordPress Starter: 1.1.2
WP AutoTerms: 2.4.3
WPForms: 1.6.3.1
WPForms Conversational Forms: 1.5.0
WPForms Form Locker: 1.2.3
WPForms Form Pages: 1.4.1
WPForms Form Templates Pack: 1.2.0
WPForms Geolocation: 1.2.0
WPForms Offline Forms: 1.2.2
WPForms Signatures: 1.3.0
WPForms Stripe: 2.4.2
WPForms Surveys and Polls: 1.6.2
WPForms User Registration: 1.3.2
WP Mail SMTP: 2.5.1
Yoast SEO Premium: 15.4
Zapier for WordPress: 1.0.2


ARVE OPTIONS:
array(3) {
  ["align"]=>
  string(6) "center"
  ["align_maxwidth"]=>
  int(1200)
  ["admin_bar_menu"]=>
  bool(true)
}

This actually does not allow images to be inserted!! Otherwise I could send screen shots.  That is, this doesn’t work as advertised either.

But anyway, as per the debug info, ARVE Pro is active as per the error info on my page it is not.  This is a logical contradiction of course.  So, how can your application think it is both active and not active at the same time?

ARVE Error:  ARVE Pro License not activated or valid.

Posted new comment

Plugin or and license activation and complete separate things. You have the plugins activated but not the license. This is not a logical contradiction if that is what you talk about. Upload the screenshot to your site or an image hosting service and give me the link. Try with a default theme and all other plugins disabled. Can you give me a login to your site?

And please stop creating new questions for the same thing. I just delete two of your opened questions as all 3 questions seem to be about the exact same issue. You can edit this question and comment on this question.